15-17 Holmethorpe Avenue, Redhill RH1 2NB

FAQs for Suit City

Appointments

Can I book an in-store appointment for myself and my wedding party?

Yes, absolutely! To book an appointment, simply email us at [your email address] with the date of your wedding, your name, location, and contact number. A member of our team will get in touch within 24 hours (Monday to Friday) to discuss your options.

Ordering

How do I search for the item I want?

The easiest way to find a product is by using our smart search bar. You can enter a specific product name or search for broader terms like “navy suit” or “brown leather shoes” to explore matching items.

Each product has a size guide available on the product page. Click on “Size Guide” to view detailed measurements and instructions on how to self-measure. If the item doesn’t fit after purchase, you can return it in accordance with our return policy.

When browsing our website, select the product you want and then give us a call or arrange a visit. 

Payment

Which payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, American Express, and Klarna. Payments are securely processed through our encrypted payment gateway, and we do not store any card details.

Returns & Exchanges

What is your return policy?

We offer a 14-day return policy. Items must be unworn, with tags, and in their original packaging. Please refer to our Returns Policy for more details.

To initiate a return, email us at nicholasrowe1@btconnect.com and send the item to: